Top-level strategic advice and insight around how to engage customers, manage brand perceptions, empower employees and open new untapped audiences through diverse social media channels will be available at the Social Media World Forum in Europe March 27-28.

Supported by the Chartered Institute of Public Relations, the fourth annual SMWF Europe will see around 4,000 industry professionals gathered together, delivering experience and practical, hands-on guidance from a huge collection of the world's leading marketing and business minds. More details available http://www.cipr.co.uk/content/events-awards/social-media-world-forum